frequently asked questions
frequently asked questions
Working With a Marketing Agency
What exactly does your marketing agency do?
We specialize in web design, graphic design, video and social media management. You choose what your business needs, and we build a custom marketing strategy around it.
How are you different from other marketing agencies?
We offer done-for-you marketing systems, fast communication, and clear reporting. Our approach to content creation and campaign management keeps everything organized and results-focused.
Who will I be working with day to day?
You’ll work directly with a small team inside our marketing agency who understand your business and brand. No random handoffs or unnecessary delays.
How do you measure success in your marketing campaigns?
Every project begins with clear goals. We track success through website traffic, engagement metrics, conversions, and ad performance across platforms like Google Ads and social media.
Pricing and Contracts
How do you price your web design, content creation, and marketing services?
We offer flat-rate marketing packages and custom quotes based on your business goals. No guesswork, no surprise fees.
Are there minimum contract lengths or commitments?
We offer both ongoing marketing retainers and project-based services for web design, graphic design, social media and video . All terms are clearly outlined upfront.
What’s included in your monthly fee?
Your package may include marketing strategy, graphic design, content creation, and web updates. You’ll receive a full breakdown during onboarding.
Can I scale my marketing services up or down?
Yes. Our scopes are flexible, so you can adjust content volume, ad spend, or design work as your business evolves.
Website and Branding
Do you offer copywriting, design, and development in-house?
Yes. Our web design team handles everything from layout to content creation. We build websites that reflect your brand and support your marketing strategy.
Will I own my website and branding assets?
Absolutely. All graphic design files, branding materials, and website assets belong to you.
Can you redesign my website without hurting SEO or traffic?
Yes. We preserve your SEO structure, carefully migrate content, and monitor performance so your new site launches cleanly.
Google Ads and SEO
How do you manage Google Ads and paid marketing campaigns?
We create Google Ads campaigns with clear targeting and conversion goals. We monitor performance, adjust bids, and report on ROI regularly.
Do you require a minimum ad spend for Google Ads?
We recommend at least $500/month to be effective. We’ll help you plan the best use of your budget based on business goals.
Do you offer SEO audits or monthly SEO support?
Yes. We offer both one-time SEO tune-ups and ongoing optimization to improve your website traffic and search visibility.
How soon will I see results from SEO or ads?
Google Ads often generate leads within a few days. SEO results take longer, typically 3 to 6 months depending on your niche and competition.
Social Media Management
What social media platforms do you manage?
We handle web design, Google Ads, graphic design, and social media management. You choose what you need, and we build a plan around it.
Do you create the social media content or do I provide it?
We handle content creation, including graphic design, copywriting, and planning. You’re welcome to send photos or updates, but we do the heavy lifting.
How do you match our brand voice and manage engagement?
During onboarding, we document your brand voice and tone. We can respond to comments or alert your team based on your preferences.
Reporting and Communication
How will I know if the marketing is working?
We send quarterly reports on web traffic, ad performance, SEO rankings, and social media engagement. You’ll always know where things stand.
What kind of reporting do you provide?
You’ll get access to real-time dashboards and monthly PDF summaries that show progress toward your goals across all marketing channels.
Can I see examples of past marketing campaigns or web design projects?
Yes. Our portfolio includes examples of web design, graphic design, content creation, and ad campaigns across multiple industries.
What If I’m Not Happy?
What if I don’t like the creative direction or results?
We include revision rounds and planning sessions to stay aligned. If something feels off, we course-correct together.
How do I cancel if I need to?
Our marketing agency contracts are simple. You can cancel with written notice and we’ll wrap things up smoothly.
What happens if you miss a deadline?
We’re proactive about communication. If delays occur, we update the timeline and adjust deliverables to stay on track.
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